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Don't forget to bookmark Repair My Shade so you be able to find the status of your order.


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bulletSend your inquiries to

Blind Parts NW
1704 E 29th St.
Vancouver, WA 98663

bulletTo order by phone:

We are currently not set up to accept phone orders.

Help and Support

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Contact us by Email, Telephone


Window Blind Replacement Parts
For the do-it-yourselfer we can supply parts for your window covering. To be certain, it is best to either email us a photo. Email with pictures, is the fastest & best way, to help find your part.

The Internet is not perfect, your email may not make it to us the first time, or our response may not make it to you. If you do not receive a response within 72 Hours, Please try again
We will respond to you within 48 hours, during regular business hours.


Customer Care Center



Support center during regular business hours: Monday to Friday 9:00am to 4:00pm  Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 72 hours of the first business day. We are currently not set up to accept phone orders.


The prices on our web site are for the Internet only. Please no phone orders, we do accept mail in orders. For those that like doing business the old-fashioned way, we still offer a printable order form. Payments may be made by check, money order or credit cards. Once you fill out the information mail or fax it back to us for immediate processing.

Printable Order Form

Please allow your browser to download your order for so you will be able to fill out the information. This process may take a minute or two.

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Download  Order Form

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To Fax your order print out our printable order form and fax it to us:

Send your inquiries to

Blind Parts NW
1704 E 29th St.
Vancouver, WA 98663

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What you need before you call Customer Service for return any part.

1.Order ID - Can be found on the invoice on the top left side.
2.Approximate date of purchase.
3.Where purchased -the website name.
4.Brief description of concern or issue.

If calling to set up repair of a blind or shade, you will also need:

1.Type of blind/shade.
2.Size and color blind/shade.
3.What needs to be repaired.
4.Where to return blind/shade once repaired.

If you are not sure on how to repair your blind. We repair all major name brand window coverings nationwide. ... restringing, loop cords, cord guides, replacing cord-locks, clutch control and cover.  Send your blind to us and have it repair, if we can repair it or find the part it is unrepeatable.

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